drystampTalk to a person.
No ticket portal. These addresses reach someone who can do something about it.
General and support
info@drystamp.com — questions about the product, your account, billing, or anything that is not working. This is the address to use if you are not sure which one you want.
Billing and subscriptions
info@drystamp.com with “Billing” in the subject. You can also manage your card, invoices and cancellation yourself from the Billing screen in the app, which opens Stripe's own customer portal.
Privacy and data requests
info@drystamp.com with “Privacy request” in the subject. Use this to ask for a copy of your data, to correct it, or to have it deleted. We will ask you to confirm you control the account before acting, because the alternative is a deletion request anybody could send.
What we hold and why is set out in the Privacy Policy.
Security
info@drystamp.com with “Security” in the subject. If you believe you have found a vulnerability, please tell us before telling anybody else, and give us a way to reach you. We will not pursue anybody who reports a genuine issue in good faith and does not access or alter other people's data.
Postal
Datamart Inc., California, United States. Write to info@drystamp.com for the current mailing address if you need to send something on paper.
Drystamp cannot give tax advice, and support cannot tell you whether a particular expense is deductible on your return. For that you want a CPA or an enrolled agent.